We accept returns or exchanges of all unworn and unaltered merchandise in original condition, with original tags attached. Product must be received within 10 days of the original ship date. You must reach out to our Customer Service team to be assigned an RA (Return Authorization Number). If you do not have an RA number, the processing of your refund will be delayed.
Our customer service team will also provide you with a shipping label to send your item back to us and will guide you through a return or an exchange. Refunds will be issued once the item has been received.
Please ship to:
612 Corporate Way
Valley Cottage, NY 10989
Prompt refunds are issued to the same payment method used for initial purchase. Though we process your credit immediately, please allow one to two billing cycles for the transaction to appear on your statement. You will receive an email notification upon the completion of processing for your return or exchange. Please note that fees for expedited shipping are not refundable. We recommend tracking your package to ensure delivery and protect the shipment in case of loss or damage.