FAQs
All orders are fulfilled within 1-2 business days from the checkout date. We operate daily from Monday through Friday, not including U.S. federal holidays. All orders received on those days will be processed the following business day. Please allow additional processing time for orders placed during large promotions and holidays.
We will send you a confirmation email immediately after you place an order. If the email does not initially appear in your inbox, kindly check your spam folder. If within 1 hour you are still unable to locate your confirmation email, please contact our customer care team at hello@krostnewyork.com to ensure your order has been received.
All our domestic orders are shipped via USPS. International orders are shipped via DHL Express. Some specifics about your shipping options:
• USPS Priority Mail Shipping: your order will be delivered within 2-3 business days, once your order is processed.
A signature will not be required at the time of delivery and may be left at the delivery address if no one is available to accept the shipment.
Please follow these guidelines for permanent quality control.
• Machine wash cold
• With like colors
• Delicate cycle
• Non-chlorine water
• Do not bleach
• Do not tumble dry
• Do not iron
OUR IMPACT
“KROST is a salute to friends and their ability to move and inspire us. It’s about capturing the creative energies of camaraderie, art and social change.”
—Samuel Krost
KROST is a mission-driven brand with the goal of increasing awareness surrounding the societal issues of gun reform, climate change, and food insecurity. We share the stories of these causes through the products we design and the different partnerships we form to help make an impactful, authentic, and collective effort towards change. We believe that progress is created when people stand together, accept one another and support each other.
"Apparel takes on a new meaning at KROST. It's an active vehicle to build a community of like-minded individuals who want to enact change."
WITH ALL OF YOUR SUPPORT, TOGETHER WE HAVE
Successfully supported over 250 local MFOL chapters, KROST has been committed to increasing awareness surrounding gun reform.
Planted 12,500 trees in our fight against deforestation through our partnership with Eden Reforestation Projects.
over
60k
Donated over 60,840 meals with proceeds from various collections to help meet the needs of those experiencing food insecurity to organizations like No Kid Hungry & Foodbank for New York.
AND THERE’S STILL MORE TO COME.